
On your Mac, select a disk, folder, or file, then choose File Get Info. If the information in Sharing & Permissions isn’t visible, click the disclosure triangle. Click the lock icon to unlock it. Enter an administrator name and password. Click a user or group in the Name column, then choose a privilege setting from the pop-up menu. Hi there, I am trying to set up and access email in outlook on my MacBook i have outlook installed and want to access the business email on my laptop. I have copied the settings from the account on the work computer (PC) and put them on outlook in the accounts tab but it keeps telling me that.
How to remove or clear filter applied from Inbox/Calendar in Outlook?
In Microsoft Outlook, you can change a folder’s view settings and filter emails messages, appointments, or tasks by some criteria. Sometimes, it may be needed to remove or clear applied filters. This article will guide you to remove and clear all filters or part of filters applied in the folders in Microsoft Outlook, such as Inbox, Calendar, task folders, etc.
Remove and clear all filters applied in selected folder
Remove and clear common filters applied in selected folder
Remove and clear customizing filters applied in selected folder
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Remove and clear all filters applied in selected folder
In this article, I will take the Inbox for example and clear filters applied in the Inbox.
Step 1: Click to open the folder that you will clear filters from. In our case, we open the Inbox.
Step 2: To open the Advanced View Settings dialog box:
- In Outlook 2010 and 2013, please click the View Settings button on the View tab;
- In Outlook 2007, please click the View > Current View > Customize Current View.
Step 3: In the popping up dialog box, please click the Filter button.
Step 4: Then click the Clear All button in the Filter dialog box.
Step 5: Click both OK buttons in two dialog boxes.
Then all filters applied in the opening folder is removed immediately.
Remove and clear common filters applied in selected folder
Step 1: Get into the Filter dialog box with the Step 1 to Step 3 we talked about in the first method.
Step 2: Go to the Messages tab, and remove one or more filters as your needs:
- Clear the filter criteria in the Search for the word(s) box,
- Clear the filter criteria in From box
- Clear the filter criteria in Sent To box
- Uncheck the Where I am
- Keep the none in the Time box
Note: The Messages tab may be replaced by Appointments and Meetings tab, or Contacts tab, or others based on the folder style you opened at the beginning.
Step 3: Go to the More Choices tab, and carry out one or more following actions as your needs.
- Clear the filter criteria in the Categories box;
- Uncheck the option of Only items that are;
- Uncheck the option of Only items with;
- Uncheck the option of Whose important is;
- Uncheck the option of Only items which;
- Uncheck the option of Match case;
- Keep the doesn’t matter in the box below the Size (kilobytes).
Step 4: Click the OK buttons in both dialog boxes.
Remove and clear customizing filters applied in selected folder
Step 1: Get into the Filter dialog box with the Step 1 to Step 3 we talked about in the first method.
Step 2: Go to the Advanced tab in the Filter dialog box.
Step 3: In the Find items that match these box, click to select one filter criteria, and then click the Remove button.
Note: Please repeat the Step 3 if you need to remove more than one customizing filter criteria.
Step 4: Click the OK buttons in both dialog boxes.
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- Auto CC/BCC by rules when sending email; Auto Forward Multiple Emails by custom; Auto Reply without exchange server, and more automatic features...
- BCC Warning - show message when you try to reply all if your mail address is in the BCC list; Remind When Missing Attachments, and more remind features...
- Reply (All) With All Attachments in the mail conversation; Reply Many Emails in seconds; Auto Add Greeting when reply; Add Date into subject...
- Attachment Tools: Manage All Attachments in All Mails, Auto Detach, Compress All, Rename All, Save All... Quick Report, Count Selected Mails...
- Powerful Junk Emails by custom; Remove Duplicate Mails and Contacts... Enable you to do smarter, faster and better in Outlook.
or post as a guest, but your post won't be published automatically.
- To post as a guest, your comment is unpublished.I use the search to filter down the view of my emails (eg. from:joe) then select the email of interest.
But if I then want to see the surrounding emails in the conversation or received around the same date, so I clear the filter. Unfortunately the selection jumps completely and the context surrounding the found email is completely lost. Is there a better way to deal with this? - To post as a guest, your comment is unpublished.There is a problem with one of my folders.
It simply wont accept the changes, nor can I delete it. The folder keeps coming back and back and back!
And it has lost all the emails that were in it! - To post as a guest, your comment is unpublished.Thank you, I had been racking my brain trying to find where I could undo a filter that was stealing some of my emails.
- To post as a guest, your comment is unpublished.Thank you very much for the instructions on clearing a filter for the inbox. I am new to Outlook 2013 and was afraid I had lost everything in my Inbox. Your instructions were very helpful.
- To post as a guest, your comment is unpublished.Sill can't close microsoft outlook applied filter
- To post as a guest, your comment is unpublished.Thanks,
Finally found a plain English solution for my missing emails
Michael
Original KB number: 2872257
Summary
Outlook for Mac provides the option to enable logging for the following features:
- AutoDiscover service
- Microsoft Exchange (folder and item synchronization)
- Microsoft Exchange Calendar
- LDAP transactions
In Outlook 2016 for Mac version 15.12.3 and later versions, the following features are also logged in addition to those listed earlier:
- Database
- IMAP
- Network Connections
- Import
- Upgrade
- Sync
More information
To enable logging in Outlook 2016 for Mac, follow these steps
Enable logging
- On the Window menu, select Sync Errors.
- In the Sync Errors window, select the Gear icon.
- Select the Turn on logging for troubleshooting option, and then select OK.
- Restart Outlook and when prompted to turn off logging select Leave Logging On and reproduce the issue you experience and then Quit Outlook to stop the log capture
To disable logging:
Download Outlook 2016 For Mac
- Restart Outlook and when prompted to turn off logging, select Turn Logging Of. If you disable logging manually, you must restart Outlook to fully disable logging, otherwise it will continue logging in the background.
To enable logging in Outlook for Mac 2011, follow these steps
Enable logging
- On the Window menu, select Error Log.
- In the Error window, select the Gear icon.
- Select the Turn on logging for troubleshooting option, and then select OK.
- Close the Error window.
To disable logging:
Microsoft Outlook 2016 For Mac
- Restart Outlook and when prompted to turn off logging select Turn Logging Off. If you disable logging manually you must restart Outlook to fully disable logging, otherwise it will continue logging in the background.
Note
It is important to turn off logging after you complete your troubleshooting and reproduce the issue. If logging is not turned off, the log files size will continue to increase. If you must keep logging enabled for several hours or several days in order to capture the issue, make sure that the hard disk has sufficient free space.
Log file locations
Depending on the edition and version of Outlook for Mac in which the log is being collected, the log name and location will differ. To locate the log, see the following table.
Outlook for Mac edition | Version | Location | File name |
---|---|---|---|
Outlook for Mac 2011 | 14.0.0 - 14.2.4 | ~/Desktop/ | Microsoft Outlook_Troubleshooting_0.log |
Outlook for Mac 2011 | 14.2.5 - current | ~/Desktop/OfficeLogging/ | Microsoft Outlook_Troubleshooting_#.csv |
Outlook 2016 for Mac | 15.3 - 15.11.2 | ~/Library/Group Containers/ UBF8T346G9.Office/OfficeLogging/ | Microsoft Outlook_Troubleshooting_#.csv |
Outlook 2016 for Mac | 15.12.3 - Current | ~/Library/Containers/com.microsoft.Outlook/Data/Library/Logs/ | Microsoft outlook-<date>-<time>.log |
Note
The character combination '~/' in the Location column in this table refers to the Home folder of the user. This folder is located under the Users folder on the root of the hard disk.
Important
In Outlook for Mac 2011 version 14.2.4 and earlier versions, data was appended to the same log file for every Outlook session. In Outlook for Mac 2011 version 14.2.5 and later versions and in Outlook 2016 for Mac, every time that you quit and start Outlook when logging is enabled, a new log file is created.
Viewing the log file
When you collect and send the log file, Microsoft Customer Service and Support uses it to identify issues. If you are a messaging server administrator, you can use the information in the log file to diagnose issues when you troubleshoot.
The log file contains the following information:
- Issues that occur when email messages, calendar items, notes, tasks, and meeting requests are sent or received.
- Type or severity of errors, if known.
In the Outlook for Mac log collected for Outlook for Mac 2011 and Outlook 2016 for Mac through version 15.11.2, each entry has a name that identifies the feature that is being logged. The following table lists the label for each feature.
Feature | Label that identifies the feature in the log file |
---|---|
AutoDiscover service | Outlook Exchange Auto Configure |
Exchange (folder and item synchronization) | Outlook Exchange Web Services |
Exchange Calendar | Outlook Calendar |
LDAP transactions | Outlook LDAP |
In Outlook 2016 for Mac version 15.12.3 and later versions, the log file opens in the Console and you can view it while Outlook is running. Each entry has a name that identifies the feature that is being logged. The following table lists the label for each feature.
Feature | Label that identifies the feature in the log file |
---|---|
AutoDiscover service | outlook.account.exchange.addaccount.config |
Exchange (folder and item synchronization) | outlook.exchange.ews |
Exchange Calendar | outlook.calendar |
LDAP transactions | outlook.account.ldap |
Database | outlook.database |
IMAP | outlook.account.imap |
Network Connections | outlook.network |
Import | outlook.import |
Upgrade | outlook.database.upgrade |
Sync | outlook.sync |
Note
The log file may also contain user information. This includes user name, sender and receiver's email addresses, and the contents of the user's email messages, notes, tasks, calendar, and contacts. Microsoft does not use this information to contact users without their consent. If you are concerned that the data file contains sensitive or confidential information, you may review the contents of the data file by using text-editing software and then remove the information from the file before you send the data file to support professionals. Authentication information is not included in the log files.
EWS SyncState message size
Starting with the Outlook for Mac 2011 14.3.4 update, the size of the SyncState binary large object (BLOB) of EWS messages increased from 6 kilobytes (KB) to 32 KB and can be increased up to no more than 300 KB. If you are troubleshooting an issue in which you have to view more of this data, you must increase this value. To increase the default value of the SyncState binary large object of EWS messages, follow these steps:
Exit Outlook 2011.
Open Terminal.
To set the SyncState binary large object of EWS messages to a specific size, type the following command in Terminal window:
Note
The placeholder <max bytes> represents a byte value. For example, if you want to change the maximum byte size to 10 KB, you would type the value 10240.
To set the SyncState binary large object of EWS messages back to the default size of 32 KB, type the following command in Terminal window:
Start Outlook, and then enable Outlook logging.